Cancellation Policy

A 48 hours’ notice prior to your appointment time is needed if you need to reschedule or cancel your appointment. If you fail to cancel or reschedule prior to the 48-hour period, your booking deposit will be forfeited, and you will be required to make an additional deposit to reschedule your appointment. Late Policy: A 10-minute grace period is granted to all client by Zyn Med Spa; arrivals after that grace period are considered late and your appointment will automatically be cancelled, and your deposit will be forfeited. A new deposit will be required to book a new appointment. No exceptions. Here at Med Spa, we always foster and maintain a positive environment; we reserve the right to refuse or terminate services at our sole discretion if we feel there is negativity disrupting our environment.